Shipping policy

Shipping Policy

InBodega ships wine within the United States where permitted by applicable law.

Shipping Rates

Standard shipping rates are calculated at checkout based on the order, destination, and available service. General merchandise orders of $500 or more qualify for free standard shipping. Shipping is included with every InBodega Wine Club shipment.

Processing and Dispatch

Orders are generally prepared and dispatched on Fridays and Saturdays. Processing may take longer because of inventory availability, weather, carrier operations, holidays, or legal shipping restrictions. Tracking information is emailed when the order ships.

Adult Signature Required

Alcohol deliveries require a recipient who is at least 21 years old to present valid government-issued identification and sign for the package. Carriers will not leave wine unattended. The customer is responsible for providing an accurate address where an eligible adult can receive the shipment.

Delivery Management

We primarily ship with UPS. UPS My Choice may allow recipients to track, hold, or reschedule eligible deliveries, subject to the carrier’s rules. Orders going to different addresses must be placed separately.

Weather Holds

To protect the wine, InBodega may delay shipment during extreme heat, hurricanes, severe weather, or other conditions that could compromise product quality or safe delivery. We will communicate material holds when practical.

Damage, Loss, and Delivery Problems

If a shipment arrives damaged, contains a broken bottle, or includes the wrong item, contact inbodega@gourmet58.com within 48 hours of delivery. Include the order number and photographs of the package, packing materials, label, and affected bottles. InBodega will review the claim and, when approved, arrange an appropriate replacement or refund.

If tracking shows a package as delivered but you cannot locate it, or if tracking has stopped updating, contact us promptly so we can assist with the carrier inquiry.

Failed Delivery Attempts

If a shipment is returned because no eligible adult was available, the address was incorrect, or the recipient refused delivery, additional carrier and reshipping charges may apply. Any refund will be handled under our Returns and Refunds Policy.

Questions

Email inbodega@gourmet58.com or call 786-570-3838.